Refund Policy

1. Eligibility for Refunds

Refunds may be granted under the following conditions:

• Service Malfunction: If the software license fails to perform as described due to technical errors attributable to Nâmedâr and we are unable to resolve the issue within a reasonable timeframe.
• Billing Errors: If you were charged incorrectly, such as duplicate payments or incorrect license fees.
• License Issues: If you are unable to activate or use the license due to an issue caused by Nâmedâr.
• Refund Period: Refund requests must be made within 7 days of purchase. Refunds will not be processed after this period.

2. Non-Refundable Cases

Refunds will not be issued for:

• Change of mind after purchasing the license.
• Failure to use the software after purchase.
• Issues arising from misuse or violation of our Terms of Service.

3. Free Tier

Nâmedâr offers a free tier that allows users to try our software before purchasing a license. We encourage all users to utilize the free tier to ensure the software meets their needs prior to making a purchase.

4. Refund Process

To request a refund, follow these steps:

1. Contact Support: Email us at irtibat@namedar.com with the subject line "Refund Request." Include your account details, transaction ID, and a brief explanation of the issue.
2. Review Process: Our team will review your request and may request additional information if necessary.
3. Refund Approval: If your request is approved, we will process the refund within 7-10 business days. Refunds will be issued to the original payment method.

5. Contact Us

For questions or concerns about this Refund Policy, contact us at:

By purchasing a software license, you acknowledge that you have read, understood, and agreed to this Refund Policy.